Privacy Policy – Rumourss Sky Villa & Resort

At Rumourss Sky Villa & Resort, we are committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, and safeguard your details when you visit our website or make a booking with us.

1. Information We Collect

We may collect the following information:

• Name, email address, phone number

• Booking details, arrival/departure dates

• Payment information (processed securely through third-party gateways)

• ID proof submitted at the time of check-in

• Device information such as IP address, browser type, and website usage data

2. How We Use Your Information

Your information is used to:

• Process and confirm bookings

• Communicate reservation details and updates

• Improve our services and customer experience

• Comply with legal and regulatory requirements

3. Data Protection

• We do not sell, trade, or misuse your personal data.

• Payment information is processed through secure, PCI-compliant third-party providers.

• Only authorized staff have access to guest information.

4. Cookies

Our website may use cookies to enhance browsing experience and analyze website traffic. You may disable cookies through your browser settings.

5. Third-Party Services

We may use third-party tools for:

• Booking and reservation management

• Payment processing

• Website analytics

These services follow their own privacy policies.

6. Data Retention

We retain customer information only as long as required for legal, tax, and operational purposes.

7. Guest Rights

You may request:

• Access to your stored data

• Correction of inaccurate information

• Deletion of personal data (where legally allowed)

8. Contact

For privacy-related queries, please email:
reservation.rumourssskyvilla@gmail.com